HelloFresh: Meal Kit Delivery App Recensioni

Delivery

My order was delivered to the wrong address I contacted hello fresh and they took care of the situation immediately I am very pleased with my hello fresh orders the food is always fresh and clean the meat is top quality and the seasonings are great thank you help fresh for making my life easier

Navidad

Es buena Elquepuede El pelón Si 5

Scammers

HelloFresh is a trashy, scammer company. I used a free box from a friend and they automatically enrolled me in a plan that I did not ask for and charged me for an additional box. Then they make it almost impossible to cancel your plan. Do yourself a favor and use a better company that doesn’t try to trick customers.

Hello fresh has been a life changer for me.

I don’t have to rely on grocery stores anymore. Even by purchasing just two meals a week I’m able to have left overs. 99% of the time I enjoy everything they send to me. Thanks hello fresh!

Good… ish

I’ve been using HelloFresh for a few years now. The meals and delivery service are convenient which is why I do it but the food really isn’t very good and is very repetitive. The customer service is not great either. It’s very hard to terminate services and if you can’t remember to cancel on time then you will end up paying for food you don’t want. Also, the produce they send you to cook with is garbage! I often have to throw it away because it’s rotting. Just be aware of these things before you start.

Great service!

We are new to this and it’s a hit with me. I hate to grocery shop and buy specialty ingredients that get used once a year. The portions on some are a bit small, but taste great! I don’t mind the prep and the meal selection is great.

The prepared meals have been a great option!

So happy for the selection of prepared meals as I have a broken arm in a sling so chopping and other prep tasks are definately out for me this month!

The Meat is Sub-Par

When I first started using HF, the meat was fine. However, meals over the past few months have included some beef, fish/shrimp, and pork that were of questionable quality. I wrote to HF about the decline, but never received a response. Recently, I heard that HF had layoffs, which indicates financial difficulties. That news does not bode well for better meals.

Worst customer service

I had to call 2 times to get my to get my promotion on to my account and it never worked. Then I called another 3 times just to get my refund. This service is the worst I have ever experienced. Not to mentioned the meals aren’t very good nor does it save time, money or anything. It is a big waste of plastic as well!

Pub shepherds pie

This is hands down one of, if not THE best recipe I’ve received! I received a 4 serving pack this week. It is SO yummy! Thanks!

More Salmon options?

I love HELLOFRESH. I would love though to have more Salmon recipes as a standard.

Packaging

Wish there was some way to eliminate some of the packaging.

Ordering process too confusing

I don’t like that they decide what I want.

Isaías

Te amo

Hello Fresh

Everything that I have tried has been so good. It’s definitely better than eating out at a restaurant and the food is just ok. My 3rd box arrives tomorrow and I’m really loving it.

They care more about selling a deal than making sure it’s a good experience.

Their app and website are by far the worst digital combo. Every page is a sale! Why?!?! I already bought it? I just want to look at the recipe that you forgot to include in the order!! Why are you making it more difficult? Someone who works on your digital team needs to download the app and try playing with it. It’s not a deal breaker to not get hello fresh deliveries, but it is definitely a thing I bring up to friends who ask about it. You care more about selling deals on your product than making sure it’s a good experience.

Easy cooking

I like the food. Appreciate that I don’t have to plan. Do wish sodium wasn’t so high in so many of the recipes.

Great

Super recommended, I got its box, very well refrigerated to keep the ingredients, and everything very fresh

App is ridiculous

I love Hello Fresh but the app never works. I have updated it multiple times and it still doesn’t work. I have to go to the website to select my meals. What is the point of the app?

Made for Busy Moms

We have a middle school student and high school senior. They are in sports and activities that keep us on the go. Hello Fresh has helped us eat healthy meals, save money by not going to restaurants, and try things we normally wouldn’t. Everything is fresh and the portions are generous enough to satisfy my hard-working husband and hungry teenagers! It’s so easy- just follow the instructions and dinner is on the table in about 30 minutes. When we have games, I pack it up in containers and we eat on the road. We’ve saved so much money and time, thanks to Hello Fresh! We’re definitely keeping this up!

Love this app

I love the interface of this app every meal looks so bright and all the options are easily accessible from the add ons to desserts to ready made meals ! Great design

Delicious and Convenient

We are loving the convenience and quality of the meals we have gotten so far. Wish there were more gluten free options or the ability to customize meals to be gluten free.

Grateful

Thank you

Could not cancel

I could not deactivate or cancel my account from the app whatsoever, I had to call and use the chat feature and hope an agent responded which is ridiculous and borderline criminal. Then they told me there was a deactivate button in the call, but I will repeat there was no deactivate button on the app when my sub was active or after.

Goodbye Not so Fresh

I’ve used Hello Fresh for over a year and at first, the quality was good, but for the last 6 months, the produce is wilted, the mean has been grey or punctured where it leaks all over everything. When I placed the issues in the app, I would get a partial in app credit. When I tried skipping some weeks, I would get notifications to unskip, but it never notified when the end of the skip, not notify me to make selections. I had a “free item for life’l but if I missed picking the box, I would not get the free items. I tried it a few times afterwards, but the quality just isn’t there and feels like a money pit. I canceled the subscription.

Sooooo good!

Every meal has been delicious and the cooking directions are clear and easy to follow 99% of the time! We love Hello Fresh - delivered right to our front door!

Sneaky

Sneakily adds things to your cart, recommends things that aren’t even close to what I usually order, refuses to refund (yet can still change meals and delivery address), and many of the ingredients I’ve gotten look old anyway. Way better things out there.

Limited seafood

Please give more regular seafood options without charging more money

No totally pleased but mostly I like HelloFresh.

Items are sometimes left out. Today cilantro was missing At times the green beans are not fresh. Can usually go to the grocery store for substitutes. But not always.

Easy Peasy

Love the convenience and the new menu items. This beats the same ole same ole meals that we usually have.

Street Cart Style Chicken Bowls

Very good! We expected more of a Mexican dish but this was a pleasant surprise. You have to make sure to wash your dishes and clean up right away or the ingredients can stain. Would def order again.

It’s definitely worth it!

Hello Fresh helped my roommate and I be more decisive of what we want and it saved us so much money on our weekly finances. There are so many options to choose on the website and it blows my mind how easy it is to make them. Not only are we trying new things every day, it gives me more confident on cooking a variety of meals without the instructions. I’m looking forward to more meals on the way and I highly recommend trying Hello Fresh.

Love it!!

It’s so easy! Just follow the recipe on the card enclosed and you have a “meal fit for a king!” I can’t say enough about how much I love Hello Fresh. There are so many choices. I recommend it to all my friends.

Hello fresh meals

Always good and always on time

Sức khoẻ

Tốt

Too much prep time

There’s too much prep time. I like your meals but I need a shorter version. Suggestion. Send sauces already created show in ingredients. Roasted green beans are not good. Too crispy. Why not boil them. Pre-cut and prewashed veggies. Why not microwave rice? Much easier. Too many instructions. I like that you include a picture of what the food should look like.

New experience

I truly enjoy the healthy food and the experience in cooking new recipes

Old School BBQ Pork Aloppy Joes

Fabulous! Loved these.

So Delicious!

Easy to cook. Better and cheaper than eating out.

Food deliveries

All the meals that I received so far absolutely amazing

App Review

The timers in app don’t work well. They don’t make sounds. Getting recipes for the meals currently in your fridge takes too much.

Best ever

HELLO FRESH IS THE BEST AND VERY RELIABLE

M.Flite's review of CS!

Upon getting an order i didnt Order? Your CS live Agent was so helpful and calm me down. I was very upset upon receiving a order ? He gets a 5!🤩stars from me. I could only wish i could place orders Again i really enjoyed your foods as been a Hugh cook it was fun also. Fact is I'm on retirement and get very little money and i cant afford it any longer.

Best Meal Delivery Service!

I love the many options each week and I especially enjoy having the option of getting the super fast meals! I love the add on options and getting something for FREE is always nice!

Gross

Pass on this on. No one ate more than 2 bites.

Q

stupid app. I don't want to use it anymore. How can I unlink my payment card from you? How annoying you are. Who of you is competent to disconnect my card from your service. I DO NOT WANT TO USE YOUR SERVICES. DISCONNECT MY CARD.

Delicious!

Delicious and fun to make!

Wow!

The meals are all fast, simple and fantastic tasting! I had a lot of doubts when I started but we are are loving our experience

Can’t Open Recipes!

Can’t cook if I can’t access the recipe. I just updated the app and it still crashes when I click on the recipe. So much for sweet stability enhancements. Wouldn’t be an issue if they still included cards in the box!!

  • send link to app